Shortly after entering their member ID and you can password, you are given the user Availability Confirmation web page

In case your student’s loan data is not available in this forty-five months out of disbursement, it’s also possible to get in touch with the newest Guarantee Service, Lead Loan Upkeep Cardiovascular system or even the student’s college or university

30. What exactly is Member Availability Verification? NSLDS must protect the personally identifiable information (PII) in the database and this page allows NSLDS to detect automated users who attempt to access the system without authorization. A box will display with letters and numbers that may be slightly distorted. Follow the instructions and enter what you see in the blank box. Then, click Submit Response

thirty-two. What happens if i cannot discover what exactly is in the container? If you have difficulty viewing the current image, click the refresh button on your internet browser for a new image to display. If you hit enter without attempting to replicate what you see, it will count as an ”attempt”. You will have three attempts to enter the image correctly in order to gain access to the data in NSLDS.

33. What happens easily used 3 x and you will were not successful? The User Access Verification tool, called CAPTCHA, will lock out a user that has failed to correctly enter the image displayed after 3 attempts. This prevents unauthorized users from gaining access to the personally identifiable information (PII) in NSLDS. If you tried unsuccessfully 3 times you will receive a message that says ”You have failed the verification test. Your account has been disabled. Please contact the Customer Support Center at (800) 999-8219 for further assistance.”

34. What goes on if i are locked from the Affiliate Accessibility Confirmation? Your user ID will be inoperable and you will not be able to gain access to NSLDS. Call the Customer Support Center immediately at (800) 999-8219 to discuss your situation with a customer support representative. Explain what has happened. Your identity will be verified and your attempts will be evaluated to determine if you can regain access.

35. Ought i score re also-instated shortly after getting closed out from the Affiliate Availability Confirmation? Call the Customer Support Center immediately at (800) 999-8219. The customer support representative will verify your identity. The situation will be evaluated to determine if you can regain access.

37. Can you imagine all the info when you look at the NSLDS try wrong? You should contact the data provider included in the NSLDS record and provide them with information that assists the data provider in its investigation and possible correction of the errors. If the data provider is unable or unwilling to correct the data, contact the NSLDS Customer Support Center.

For Federal College student Services Associate ID (FSA ID) and you may passwords rules, access Help towards the Log in – Federal Education loan Study Program web page

38. Imagine if information is missing out of NSLDS? Due to time lapses in reporting, the most current information may not be contained in NSLDS at the time of inquiry.

39. How do i eliminate content overpayment costs advertised to help you NSLDS? We have identified a small number of duplicate overpayment debts in NSLDS. These duplicates show the same overpayment as being held by a school and also by the Department’s Debt Collection Service (DCS). They occur when the identifiers for the overpayment are not properly reported and matched. The method described below is the fastest and most efficient way to update a student’s record if he or she is being denied aid as a result of a duplicate overpayment debt.

For those who see one among them times when deciding qualifications to have a candidate, and you are clearly certain that both overpayments is exactly the same, you can spend the money for college student Label IV support once you’ve solved the fresh new overpayment question plus the pupil try or even qualified.